Shipping policy

At QAF, we are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times may vary depending on your

Please note that delivery times are estimates and may be affected by courier operations, weather conditions, or peak seasons.

Shipping Fees

Shipping fees are calculated at checkout and may vary based on the delivery location.

Order Tracking

Once your order has been shipped, you may receive tracking information through the courier service when available.

Failed Deliveries

Please ensure that your shipping information and phone number are accurate. If a delivery attempt fails due to incorrect information or unavailability, additional shipping charges may apply for re-delivery.

Delays

While we do our best to meet estimated delivery times, QAF cannot guarantee delivery dates and is not responsible for delays caused by third-party shipping providers.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.