Refund policy

At QAF, we strive to ensure that every order meets your expectations.

Exchange Eligibility

Items may be exchanged within 7 days of receiving your order, provided that:

* The item is unused, unwashed, and in its original condition.
* All original packaging and tags are intact.
* Proof of purchase is provided.

Non-Exchangeable Items

We are unable to accept exchanges for:

* Products that have been worn, washed, or damaged after delivery.
* Items returned without original packaging or tags.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review the case and arrange a replacement where applicable.

Exchange Process

To request an exchange, please contact our customer support team with:

* Order number
* Full name
* Reason for exchange
* Photos (if applicable)

Shipping Costs

Shipping fees for exchanges may apply unless the item received is defective or incorrect.